Privacy Policy

This policy explains what information Duracraft Builders LLC (“Duracraft,” “we,” “us”) collects through duracraftbuilders.com, how we use it, and the choices you have. If you have questions, email info@duracraftbuilders.com or call (224) 279-0874.

Information we collect

Information you give us. When you submit our Request a Bid form, we collect your name, company, email address, phone number, project city, project type, approximate project size, target start date and any project details you provide. If you email or call us, we receive the information you share in that conversation.

Information collected automatically. Like most websites, our hosting provider and security tools record basic technical data when you visit, such as your IP address, browser type, pages visited and the date and time of your visit. If we enable website analytics or advertising tools (see below), they may use cookies or similar technologies to understand how visitors use the site and how they found us.

How we use your information

• To respond to your inquiry and prepare a bid or proposal
• To communicate with you about a current or potential project
• To operate, secure and improve our website
• To understand which of our marketing efforts are effective
• To comply with legal obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Service providers we use

We share information only with providers that help us run the website and our business, and only as needed for that purpose:

• Website hosting: Bluehost hosts this website and its data.
• Email: Form submissions and emails are delivered to and stored in our Google Workspace accounts.
• Form processing: WPForms processes form submissions on our website.
• City suggestions: When you type in the Project city field, the text you type is sent to Photon, an OpenStreetMap-based location service operated by Komoot, to suggest matching cities. Only the text in that field is sent.
• Analytics and advertising: If enabled, Google Analytics and Google Ads help us measure site traffic and the results of our ads. Google’s use of this data is described in its own privacy policy.

Cookies

Our site may use cookies that are necessary for it to work, plus analytics and advertising cookies if enabled. You can block or delete cookies in your browser settings; the site will still work, though some measurements may not. You can also opt out of Google Analytics with Google’s browser add-on and manage ad personalization in your Google account settings.

How long we keep information

We keep inquiry and project information for as long as needed to respond to you, carry out any project, and meet our legal, tax and recordkeeping obligations. We then delete it or keep it in a form that no longer identifies you.

How we protect information

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) to this website and access controls on our email and accounts. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@duracraftbuilders.com. We will respond within a reasonable time.

Children

This website is intended for businesses and adults. We do not knowingly collect information from children under 13.

Links to other sites

Our website may link to other websites. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us

Duracraft Builders LLC
Email: info@duracraftbuilders.com
Phone: (224) 279-0874